Return & Refund Policy

RETURN & REFUND POLICY

Customer satisfaction is important to Celiora Beauty.

Return Eligibility
Unopened products may be returned.

Opened, used, or tampered cosmetic products cannot be returned for hygiene and safety reasons.

Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us through our official Facebook Page as soon as possible.

Return Conditions
Returned items must:

- be unopened
- be in original condition
- include original packaging

Refund Processing
Refunds will be processed within 5 business days after the returned product has been received and inspected.

Shipping Fees
As shipping is free, return shipping responsibility may be discussed during the return approval process.